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OUR COFFEE
Single origin coffee refers to coffee that comes from a specific region or farm, rather than a blend of different coffees from different places. This allows you to experience the unique flavour profile of a particular coffee-growing region, and often highlights the characteristics of the soil, climate, and altitude in which the coffee is grown.
Specialty coffee is a term used to describe coffee that has been rated 80 points or above on a 100-point scale by professional coffee tasters. These coffees are typically grown in ideal conditions, carefully harvested and processed, and roasted to bring out their unique flavours and aromas.
We offer a range of roast levels, from light to dark, so you can choose the level that best suits your taste preferences. We provide recommendations for each coffee based on its flavour profile.
We recommend experimenting with different brewing methods to find the one that suits your taste preferences. Our coffee is suitable for a variety of brewing methods, including pour-over, drip, French press, and espresso. We also provide brewing guides and tips to help you get the best flavour out of your coffee.
To keep your coffee fresh, we recommend storing it in an airtight container away from light, heat, and moisture. Avoid storing your coffee in the fridge or freezer, as this can cause condensation and affect the flavour.
We roast our coffee in small batches and ship it to you as soon as possible after roasting to ensure maximum freshness. We recommend consuming your coffee within four weeks of the roast date for optimal flavour. After that, the coffee will start to lose some of its aroma and taste. You can still drink it, but it may not be as delicious as when it was freshly roasted.
Our Store
To make a purchase on our website, simply browse our selection of roasts, add the chosen ones to your cart, and proceed to checkout. We accept a variety of payment methods, including credit/debit cards and more.
We accept a variety of payment methods, including credit and debit cards, ApplePay, and more. You can choose your preferred payment method at checkout.
Product Delivery
Your coffee will be sent through Canada Post. We use a variety of shipping methods to ensure your product arrives in a timely and secure manner.
The delivery time depends on your location and the shipping method you choose at checkout. You can track your order using the tracking information provided in your shipping confirmation email.
We apologize for any inconvenience caused. Please contact our customer support immediately by emailing us at info@guatimi.com. Please provide photos of the damaged product and packaging along with your order number. We will work with you to resolve the issue and ensure you receive a replacement or refund.
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you can return your items within 30 days of receipt for a refund or exchange. Please note that some items may be non-refundable or subject to restocking fees.
You can contact our customer support team by emailing us at info@guatimi.com or by using our online contact form. We aim to respond to all inquiries within 24 hours.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you can return your items within 30 days of receipt for a refund or exchange. Please note that some items may be non-refundable or subject to restocking fees.
You can contact our customer support team by emailing us at info@guatimi.com or by using our online contact form. We aim to respond to all inquiries within 48 hours.